Tender /Quotation Specific Enquiries
All relevant information, including the specification, timescales and what is required from potential suppliers will be detailed within the Tender and Quotation documents. If you require further clarification on the information being requested please contact the Procurement Officer responsible by using the Messages Area on the system against the relevant Tender or Quotation opportunity.
Please note: We recommend that you begin completing your tender response as soon as possible, so that you can identify any areas where you may require further information in order to complete your response before the deadline.
Technical Queries
If you are having problems logging in with your username or password, please click on the "Forgotten Username/Password?" option on the left.
If you are encountering any problems accessing or using the eTendering website or are having difficulty registering and cannot find a solution in the user guides, please use the contact details below.
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Mercell (EU Supply) UK CTM Helpdesk Email: uksupport@eu-supply.com Phone: 0800 840 2050 during office hours ONLY (09.00 to 17.00) |
To help us deal with your enquiry as promptly as possible please provide the following:
Your Company Name
Name of registered account holder
Name of Buying Authority responsible for the Tender/Quotation (if applicable)
Tender/Quotation Reference and Title. (if applicable)